If your cruise is cancelled by the cruise line, KrisFlyer Cruise will contact you directly to discuss the available options for your cancelled cruise.
If Your Cruise Is Cancelled
In the event that the cruise line cancels your sailing:
- KrisFlyer Cruise will notify you as soon as the cancellation is confirmed
- A travel consultant will contact you to explain your available options, which may include rebooking or refund options, depending on the cruise line’s policy
- Any next steps will be guided by the cruise provider’s terms and conditions
Need Assistance?
If you have questions about your cancelled cruise or need further support, please contact KrisFlyer Cruise using the contact details provided in your booking confirmation email.